At Shabreen, we do not offer returns or refunds. Eligible products may be exchanged, subject to product availability and the conditions below.
Exchange Eligibility
- The item must be unworn, unwashed, unused, and in its original condition with all original tags and packaging intact.
- Exchanges are available for the same product in a different size or colour, subject to availability.
- Please contact our team before sending any product back so we can confirm exchange eligibility and the available options.
How to Request an Exchange
- Contact us at 9818713653 or help@shabreen.com with your order number and exchange request.
- Our team will review your request and confirm the available exchange options and next steps.
- Please do not send an item back before receiving exchange instructions from our team.
Damaged, Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us with your order details and supporting photos. Our team will review the issue and arrange an appropriate replacement or exchange.
No Returns or Refunds
Shabreen does not accept returns and does not issue refunds. Purchases are eligible only for exchange where applicable.
For assistance, contact us at 9818713653 / help@shabreen.com.
